Website Privacy Policy

Purpose

HDAA Australia Pty Ltd and its personnel are bound by the Privacy Act 1988 (Cth) (the “Privacy Act”) when collecting, holding, securing, using and disclosing personal, sensitive or health information relating to a client, stakeholder, worker or other person.

Scope

This policy applies to personnel who are employed by HDAA.

References

This Policy needs to be read in conjunction with the following documents:

• Privacy Act 1988 (Cth)
• Australian Privacy Principles (APPs) (commencement date 12 March 2014)
• JAS-ANZ Accreditation Manual – Procedure 18 – Requirements for Bodies providing audit and Certification of Disability Employment Organisations – Section 8.5 Confidentiality

Definitions

‘Personal information’ is defined in the Privacy Act 1988 (Cth) as any information or opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not and whether the information or opinion is recorded in a material form or not.

Policy

We regard your privacy as being of primary importance.  Any information which we collect from you, when you chose to provide it to us, is to enable us to send you information about products and services in which you register an interest.

We will not pass it on to any third party outside HDAA, except to fulfil our orders, to supply a request or because of a legal obligation to do so.

Below you can find more detailed information concerning HDAA’s website policy.

Browsing the website

When you visit HDAA’s website you do so anonymously unless you choose to provide us with information about yourself.

If you do nothing during your visit apart from browse through the website, for example reading pages, viewing images, or downloading information without submitting any personal information, we will gather and store certain information about your visit automatically.  This information does not identify you personally.

Information gathered automatically is used for only two purposes: site management and, in the case of suspected unauthorised activity, law enforcement and possible criminal prosecution.

The HDAA website automatically logs visitor information from which summary statistics are created.

We use summary statistics to help us make our site more useful to visitors, such as assessing what information is of most and least interest to visitors, and for other purposes such as determining the site’s technical design specifications and identifying system performance or problem areas.

The following are representative of the types of information automatically collected and stored about your visit:

• the Internet domain and Internet Protocol (IP) address from which you access our website
• the type of Internet browser and the operating system of the computer you use to access our site
• the date and time you visit our site
• the pages you visit our site
• if you linked to our website from another website, the address of that website
• if you linked to our website from a search website, the address of that website and the search term you used.

Sending emails to HDAA via the HDAA website

If you choose to submit a question or comment by e-mail, and provide us with your name and e-mail or postal address, we will use that information only to respond to your question or comment and to make contact with you with regard to the services on our site for which you have expressed interest.

Unless you indicate otherwise, we collect your information only for the purpose of answering your question or dealing with your comment and to enable HDAA to contact you with regard to the services on our site for which you have expressed interest.

We will not share your name, e-mail, or postal address with any third party, other than as necessary to respond to a website communication or request from you.

Under no circumstances will we give your name, e-mail, or postal address to any private organisation, commercial or otherwise, except to fulfil our orders or to supply a request.

Completing forms and downloading information on the HDAA website

If you choose to provide us with information via a form, or to download information on the HDAA website, we will use that information only to complete the request specified by that form and to make contact with you with regard to the services on our site for which you have expressed interest.

If you choose to complete any HDAA form, we may collect your information by an automated process.

Unless you indicate otherwise on the form, we collect your information only for the purpose of completing the request you have specified and to enable HDAA to contact you with regard to the services on our site for which you have expressed interest.

We will not share your information with any third party, other than as described in our Security Notice under “Terms of Use”.

Unless otherwise specifically stated on a particular form, we will under no circumstances give your information to any private organisation, commercial or otherwise, except to fulfil our orders or to supply a request.

We will retain the information provided by you only for so long as is reasonably appropriate.

Security

The HDAA website takes every precaution to protect users’ information.  When users submit sensitive information via the website, your information is protected online and offline.  All users’ information is restricted HDAA and its personnel.  Only personnel who need the information to perform a specific job are granted access to personally identifiable information.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100 % secure. Accordingly, despite our efforts to protect your personal information HDAA cannot ensure or warrant the security of any information you transmit to us, or to or from our online products or services.  You transmit all such information at your own risk.  However, once we receive your transmission, we use our best effort to ensure its security on our systems.

HDAA’s policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond HDAA’s control, and is not to be applied in any manner contrary to applicable law or governmental regulation.

Notification of changes

If we decide to change our privacy policy, we will update this policy so users are aware of what information we collect, how we use it, and under circumstances, if any, we disclose it.  If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of updating this policy.  We will use information in accordance with the privacy policy under which the information was collected.

Contact details

If you have any questions or comments about the information presented here, please contact HDAA at https://www.hdaau.com.au/contact-us/ or postal address stated on this website page.