National Safety and Quality Mental Health Standards for Community Managed Organisations (NSQMHCMO)

The National Safety and Quality Mental Health Standards for Community Managed Organisations (NSQMHCMO) were developed by the Australian Commission on Safety and Quality in Health Care (the Commission) and were formally released on 23 November 2022 with assessment to the standards commencing after 1 July 2024.

The Mental Health Standards for Community Managed Organisations apply to services delivering various mental health services, including psychosocial rehabilitation, helpline and counselling services, accommodation support, and peer support. While the standards were primarily designed for not-for-profit, non-government organisations they may also be suitable for some for-profit service providers.

Accreditation to the NSQMHCMO is voluntary in most instances and service providers may choose to seek accreditation for a number of reasons including quality assurance for consumers and funding bodies, to support grant and tender applications, and to gain a competitive advantage.

Accreditation involves a desktop assessment followed by an onsite verification.
A self-assessment tool is available to assist in your preparations to determine if you are meeting the requirements of the standards.

If you would like more information on HDAA’s process for assessment to the Mental Health Standards for Community Managed Organisations, or a proposal to engage HDAA to perform your assessment, please send us an email.

Resources for Mental Health Services

• National Safety and Quality Mental Health Standards for Community Managed Organisations 
• Factsheets for Consumers and Service Providers 
• Self-assessment tool